Customers at Heart
These teams are working to shape a winning customer experience, from the customers' first kitchen dreams to make it become true. Colleagues are tasked with business development, product design and range planning, sales and marketing, and customer service. Consisting of a wide range of locally strong kitchen brands with a rich heritage, colleagues work to develop our brands, deliver superior customer experience, and drive profitable growth.
Key Responisbilities
The commercial department is focused on revenue generation and customer-facing activities. It includes functions such as sales, marketing, customer service, and business development
Functional Areas in Commercial
-
Customer Service
Delivering excellent support and ensuring customer satisfaction through effective service.
-
Marketing
Crafting compelling strategies, campaigns, and brand initiatives to engage customers and boost sales.
-
Range/Design
Planning and designing product ranges that meet market demand and customer preferences.
-
Retail & Sales
Driving sales and enhancing customer experience through effective store management and client relationships.
-
Strategy & Development:
Identifying new opportunities for growth and competitive advantage.
-
Warehouse
Managing inventory storage, handling, and distribution operations, ensuring efficient and accurate inventory management.
