We’re on the lookout for a detail-driven and collaborative Customs and Planning Administrator to join our Supply Planning team. In this fast-paced, cross-functional role, you’ll play a key part in keeping our operations running smoothly - from customs clearance to inventory planning - while helping us deliver exceptional service to our customers.

What’s in it for you?

•  Competitive salary

•  Hybrid working (3 days per week in our Darlington office)

•  Generous discounts: Up to 80% off our beautiful kitchen furniture and products

•  Flexible holidays: Buy up to five extra days with our holiday purchase scheme

•  Health and wellbeing support: Access our virtual GP service and employee assistance platform 24/7

•  Lifestyle perks: Cycle to work scheme and discounts with over 200 top brands through our benefits app

•  Refer a friend scheme

What you’ll be doing

You’ll be at the heart of our customs and planning operations, ensuring compliance, coordination, and continuous improvement across the supply chain planning. Your role will involve:

•  Managing electronic customs entries for European road, air, and sea freight-ensuring full compliance with HMRC regulations and internal policies

•  Using bespoke systems and Microsoft Office tools to maintain accuracy and uphold procedural standards

•  Providing administrative support across Commercial, Finance, and Warehousing teams to enable seamless service delivery

•   Reviewing and refining business processes to enhance efficiency and maintain customs compliance

•  Building strong relationships with customs agents, transport companies, and suppliers to support smooth operations

•  Collaborating across departments including Supply Chain Planning, Finance, Master Data, Sourcing, and Logistics to drive integrated ways of working

•  Managing stock portfolios across multiple vendors to meet compliance targets and fulfil customer demand

•  Overseeing purchase order books-creating, expediting, or deferring orders to optimise fulfilment and stock turnover

•  Coordinating with suppliers and transport partners to ensure timely delivery and alignment with operational goals

Who we’re looking for

We’re looking for someone who’s organised, proactive, and thrives on precision. You’ll shine in this role if you have:

• Experience in customs administration or supply chain planning

• Strong working knowledge of Microsoft Office and internal systems

• Great communication skills and the ability to build trusted relationships across teams and with external partners

• A keen eye for detail and a drive for continuous improvement

• A collaborative mindset and the ability to juggle priorities in a fast-moving environment

• A passion for operational excellence and delivering results

You’ll be successful in this role by living and breathing our core values - Care, Deliver, Inspire.

• Caring – Building strong relationships, fostering collaboration, and supporting others while continuously developing yourself

• Inspiring – Communicating with impact, leading with purpose, and helping bring our strategy to life by engaging those around you

• Delivering – Making sound decisions, using data and insight to drive action, and staying focused on results with a mindset of continuous improvement

Why choose Magnet?

At Magnet, part of the Nobia group, we’re proud of our 100-year heritage-and even more excited about what’s ahead.

As the UK’s leading kitchen specialist and part of Europe’s largest kitchen group, our success is built on the passion and creativity of our people. We’re on a journey of transformation, and we’re always open to fresh ideas. So even if you don’t meet every requirement, we’d still love to hear from you.